Refund & Return Policy
At Gr8-Deal

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* Change of heart and refunds

1- If you have changed your mind about your purchase for any reason, you may send your purchased item/s back after optaining (RMA) as described on this page.
2- If it passed our inspection, we will issue a refund minus shipping costs of $9.95/USA & $14.95/Canada.
3- After inspection, and if the returns meet the conditions on this page. Refund will be issued within 14 days from receiving back your return.
4- We don't charge any restocking fees. Although international return may charge upto 5%.
5- Condition of returned purchase (See Below)


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* What shall I do, and when?

1- Please email or call us within 30 days of the product purchase date, after this 30 days window refund cannot be issued.
2- As soon as we receive your e-mail, or phone call, we will issue and e-mail you a return label (RMA). Then you just package it up and send it back off to the address that we include in our (RMA).

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* Condition of returned purchase!

1- As soon as we receive your package back to the address listed on our (RMA), we shall inspect every item and determine if it is in its origenal packaging, & its labels in the same condition as we sent it to you !
2- If not "No Refund" will be issued.
3- If all pass the inspection, we shall within 14 days issue a refund to the same card used to pay for this purchase or Gr8-Deal credit (if you choose), that you may use any time without time frame limit.


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* "R"eturn "M"erchandise "A"uthorization (RMA)

1- The purchaser of Gr8-Deal's product listed on our site, must Contact Us to obtain authorization to return the product.
2- RMA is a part of the process of returning your purchase in order to receive a refund or replacement from Gr8-Deal.
3- After we issue a RMA number must be displayed on or included in the returned product's packaging. We will not handle any unauthorized return as there are no returns are accepted without this number.


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